Ancestry AU Reviews

Ancestry.com.au offers three types of memberships: UK Heritage Membership, UK Heritage Plus Membership, and World Heritage Membership. The UK Heritage Membership provides access to key Australia & UK records. The UK Heritage Plus Membership includes access to all Australia, NZ, UK & Irish records. The World Heritage Membership gives access to all Australia, NZ & all international records.

The prices for these memberships are as follows: - Monthly Auto Renewing memberships cost $21.99 for UK Heritage, $29.99 for UK Heritage Plus, and $59.99 for World Heritage. - 6 month Auto Renewing memberships cost $99.99 for UK Heritage (saving $31), $139.99 for UK Heritage Plus (saving $39), and $249.99 for World Heritage (saving $109).

Please note that all prices are in AUD and memberships can be cancelled anytime..

Ancestry.com.au offers a variety of products and services to help users discover their family history and build a rich family tree. Some of the popular products and services include:

• AncestryDNA: This is a DNA test kit that helps users discover their unique ethnic origins. It's easy to use and provides a wealth of information about one's ancestry.

• ProGenealogists: This service is for users who need professional help with their family history research. ProGenealogists combine deep professional expertise with world-class resources to take your research to a whole new level.

• Mobile Apps: Ancestry.com.au offers mobile apps for iPhone, iPad, and Android devices, allowing users to enjoy their family history discoveries on the go.

• Family History Memberships: These memberships provide access to a vast collection of online family history records from archives in Australia, New Zealand, and around the world. There are different plans available, including U.S. Discovery, World Explorer, and All Access, with options for monthly, 6-month, and 1-year memberships.

• AncestryDNA and Traits: This product allows users to explore their origins, personal traits, and more. Users can discover where in the world they're from, what they inherited from each side of the family, and how their genes may influence their personal traits.

• Gift Memberships: Ancestry.com.au also offers gift memberships, allowing users to purchase any of their great memberships as a gift for someone else.

Ancestry.com.au accepts the following methods of payment: Visa, MasterCard, American Express, Discover, Apple Pay, and PayPal. To change your payment information, you can go to your payment information page and click Edit. If you want to switch your method of payment from PayPal to a credit card or vice versa, you need to set your membership to cancel, then restart it after it's ended using the new method of payment. Memberships renew automatically using the payment method you have on file unless canceled. To prevent being billed automatically, you need to cancel your membership before your renewal date. A payment method is required to start a free trial to ensure that each person receives only one trial. A small pre-authorization charge will appear (and disappear) during your free trial to verify your card information. You may end your free trial during the trial period without being charged. If your payment method was not accepted, it may be due to an error in the payment information or a special character was entered..

Yes, Ancestry.com.au does offer a free trial. You can try their services for 14 days for free. During the trial period, you have complete access to all records and features available with the subscription you choose for the trial. The subscription your trial turns into after two weeks will be the one you chose at the start. If a free trial is canceled during the trial period, the trial will end automatically, and you will not be charged. However, free trials on Ancestry® automatically turn into paid subscriptions after two weeks if not cancelled.

Ancestry.com.au has a detailed Return and Shipping Policy.

For returns, you may cancel your Ancestry subscription by logging into your Account Settings page or by contacting them. All refunds will be credited to the billing method associated with your account. You may return a Bundle for a refund within 60 days from the date of purchase. Bundles may only be returned as a complete package. They do not accept returns of any product(s) that were sold as part of a Bundle, unless the Bundle is returned complete. Ancestry does not refund shipping and processing charges or any applicable taxes paid on the non-refundable portion for kits purchased in the United States.

Regarding shipping, when shipping your sample back, no postage or stamps are required. The box you received is a prepaid international mailing box. Simply enclose your sample according to the instructions and drop it in your local post box. There is no need to take it to postal counter or pay additional monies to return your sample. Shipping costs $29.99 for the first kit and $10 for each additional kit in the same order. This amount covers both shipping to the recipient and return shipping, as well as other shipping related to the provision of the DNA testing service; no additional postage is necessary. DNA kits should be delivered within 14 business days of the date of order. They’re sent via Australia Post. If a kit isn’t received within 25 business days, please contact them for a free replacement kit.

You can contact Ancestry.com.au through the following ways:

• Phone: 1800 251 838
• Email: support@ancestry.com.au

Please note that these contact details are subject to change and it's always a good idea to check the official website for the most current information..